Refund Policy

Overview

At Trends by Cbshop.in, we are committed to providing our users with a valuable and satisfying experience. This refund policy outlines the circumstances under which we offer refunds for our subscription plans. By purchasing a subscription plan, you agree to the terms of this refund policy.

Subscription Plans

Trends by Cbshop.in offers various subscription plans to meet the diverse needs of our users. These plans allow authors to register, submit, and publish posts on our platform. Each subscription plan comes with specific features and durations.

Refund Policy

1. General Refund Policy

1.1. 7-Day Money-Back Guarantee: We offer a 7-day money-back guarantee on all new subscription purchases. If you are not satisfied with your subscription, you may request a full refund within 7 days of the initial purchase. Refund requests must be submitted in writing to our customer support team at support@trends.cbshop.in.

1.2. No Refunds After 7 Days: After the initial 7-day period, no refunds will be issued. This includes but is not limited to situations where the user has decided not to use the platform, has encountered technical difficulties that could not be resolved, or has any other reason for dissatisfaction.

2. Renewals and Recurring Payments

2.1. Automatic Renewals: All subscription plans are set to automatically renew at the end of their respective billing periods. You will be charged the subscription fee using the payment method on file unless you cancel your subscription before the renewal date.

2.2. Refunds on Renewals: We do not offer refunds for renewal payments. To avoid being charged for the next billing period, you must cancel your subscription before the renewal date. Cancellation requests must be submitted in writing to our customer support team at support@trends.cbshop.in or through your account settings on the platform.

3. Exceptional Circumstances

3.1. Platform Issues: If you experience significant technical issues that prevent you from using the platform, please contact our customer support team. We will make every effort to resolve the issue promptly. In cases where the issue cannot be resolved, and it is determined that the problem lies with Trends by Cbshop.in, we may, at our discretion, provide a partial or full refund.

3.2. Billing Errors: In the event of a billing error, such as being charged incorrectly or more than once, please contact our customer support team immediately. We will investigate and, if a billing error is confirmed, issue a refund for the incorrect charges.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Support: Email our customer support team at support@trends.cbshop.in with your refund request. Include your account details, subscription plan, and the reason for your request.

2. Review: Our support team will review your request and may contact you for additional information if necessary.

3. Decision: You will receive an email notification regarding the status of your refund request within 5 business days. If approved, the refund will be processed, and the amount will be credited back to your original payment method within 10 business days.

Changes to the Refund Policy

Trends by Cbshop.in reserves the right to modify or update this refund policy at any time. Any changes will be posted on this page, and the revised policy will apply to all subscriptions purchased after the date of the update.

Contact Us

If you have any questions or need further assistance, please contact our customer support team at support@trends.cbshop.in.

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